The most valuable data about a customer can come from the customer themselves. The easiest way to get this data is to create a survey.
ChatGPT can’t do it for you yet (actually it can, as an API bot, but that’s another story), but it can prepare the right questions.

You just need to ask it a prompt:

You’re a client survey developer. Your job is to create a survey to find out [WHAT WE WANT TO EXPECT]. Provide a set of 10 questions of various types (scale, open-ended questions, multiple choice questions, etc.) that will help you effectively collect the necessary data. Make sure the questions are clearly, simply worded and the answers can be analyzed. [PURPOSE OF THE SURVEY]. [SURVEY AUDIENCE].

❗️ Duplicate the purpose of the survey so that the neural network focuses on the main task and does not suggest irrelevant questions. The number of questions can also vary, but it is always best to specify a specific number.

‼️ The results can be asked to be tabulated, the table can be pasted into Excel and automatically converted to Google Forms.

You’re a client survey developer. Your task is to create a survey to find out which CMS your site should be developed on. Provide a set of 10 questions of different types (scale, open-ended, multiple choice, etc.) that will help you effectively collect the necessary data. Make sure the questions are clearly, simply worded and the answers can be analyzed. The purpose of the survey is to find out the most popular CMS among customers. The audience of the survey is small and medium business owners ordering website development.

To create an effective survey for determining the most popular Content Management System (CMS) among small and medium business owners for website development, I’ll design a variety of question types to gather comprehensive data. Here’s a set of 10 questions:

Multiple Choice (General Preference)
- “Which CMS have you used previously for your website development?”
  - WordPress
  - Joomla
  - Drupal
  - Shopify
  - Magento
  - Wix
  - Squarespace
  - Other (Please specify)
Rating Scale (User Experience)
- “On a scale of 1 to 5, how would you rate your overall satisfaction with the CMS you have used most frequently?”
  - 1 (Very Dissatisfied)
  - 2
  - 3
  - 4
  - 5 (Very Satisfied)
Yes/No (Feature Awareness)
- “Are you aware of the advanced features available in modern CMS platforms (like SEO tools, e-commerce integration, etc.)?”
  - Yes
  - No
Open-Ended (Feature Importance)
- “What are the top three features you look for in a CMS for your business website?”
Multiple Choice (Purpose)
- “What is the primary purpose of your business website?”
  - Informational/Brochure
  - E-commerce
  - Blogging
  - Portfolio
  - Other (Please specify)
Checkboxes (Functionality)
- “Which of the following functionalities are crucial for your website? (Select all that apply)”
  - User-friendly interface
  - Customization options
  - Mobile responsiveness
  - SEO optimization
  - Social media integration
  - E-commerce capabilities
  - Security features
Rating Scale (Technical Support)
- “How important is 24/7 technical support when choosing a CMS?”
  - 1 (Not important)
  - 2
  - 3
  - 4
  - 5 (Extremely important)
Dropdown (Budget)
- “What is your budget range for website development?”
  - Under $500
  - $500 – $1,000
  - $1,000 – $5,000
  - $5,000 – $10,000
  - Over $10,000
Yes/No (Switch Willingness)
- “Would you consider switching to a different CMS if it better met your needs?”
  - Yes
  - No
Open-Ended (Additional Comments)
- “Do you have any other comments or suggestions regarding CMS choice for your website development?”

These questions are designed to gather insights about the participants’ experiences, preferences, and needs regarding CMS for their business websites. The combination of multiple-choice, scale-based, and open-ended questions will allow for both quantitative and qualitative analysis of the data.

Prompt for creating customer surveys