Levity

Levity Email assistant

As someone who works in logistics, my inbox is a constant battleground. Quote requests, order confirmations, tracking updates – it’s a never-ending avalanche of emails that threaten to bury me alive. For years, I spent countless hours wading through this digital sea, manually extracting information, and feeding it into our TMS (Transport Management System). It was soul-crushing and a massive time suck.

Enter Levity, a godsend in the form of an AI-powered email automation platform. It’s like having a superhero sidekick who swoops in, sorts through the email mayhem, and extracts the critical details I need. Levity integrates seamlessly with my existing email (Gmail in my case, but they support Outlook too) and eliminates the mind-numbing task of categorizing each email.

Here’s the magic: Levity uses clever AI to automatically classify incoming emails based on pre-defined categories I set up. No more endless sorting and tagging – Levity does the grunt work, allowing me to prioritize what truly matters. But it gets even better. Levity doesn’t just sort the chaos; it extracts vital information from emails and attachments. Say goodbye to the days of painstakingly copying and pasting details into our TMS. Levity automates this entire process, saving me a ridiculous amount of time and frustration.

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And that’s not all. Levity can also condense lengthy documents, reports, and emails into easy-to-understand summaries. This is a game-changer, especially when dealing with complex threads. No more wading through mountains of text to get the gist – Levity gives me the cliff notes version, allowing me to respond quickly and efficiently.

But perhaps the most impressive feature is Levity’s ability to generate contextualized replies to emails. Imagine this: a customer fires off an email with a basic question. Levity can analyze the email content and prompt me with a pre-written response tailored to the specific inquiry. This cuts down on the repetitive back-and-forth and frees me up to focus on more strategic tasks.

Levity’s user-friendly interface makes it a breeze to set up automated workflows. With a drag-and-drop interface, I can build complex workflows in minutes, testing and refining them until they run smoothly in the background. The best part? Levity keeps working even while I’m sleeping, automatically processing emails and pushing the extracted data into our TMS.

Levity has been a revelation. It’s not just about saving time (although that’s a huge benefit); it’s about transforming the way I work. By eliminating the tedious email drudgery, Levity empowers me to focus on what truly matters: building strong relationships with carriers and growing the business. If you’re drowning in a sea of freight emails, Levity is the life raft you’ve been waiting for.

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